{"id":452,"date":"2025-03-01T22:53:44","date_gmt":"2025-03-01T21:53:44","guid":{"rendered":"https:\/\/www.tvorrukama.cz\/?page_id=452"},"modified":"2025-06-06T23:12:35","modified_gmt":"2025-06-06T21:12:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tvorrukama.cz\/?page_id=452","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ \u2013 \u010casto kladen\u00e9 ot\u00e1zky<\/strong><\/h1>
\n 1. Jak mohu objednat kreativn\u00ed krabi\u010dku?<\/summary>\n

Objedn\u00e1vka je jednoduch\u00e1! Vyberte si krabi\u010dku v na\u0161em e-shopu, p\u0159idejte ji do ko\u0161\u00edku a klikn\u011bte na \u201ePokra\u010dovat k pokladn\u011b\u201c. N\u00e1sledn\u011b vypl\u0148te sv\u00e9 kontaktn\u00ed \u00fadaje, zvolte zp\u016fsob dopravy a platby a potvr\u010fte objedn\u00e1vku. Po odesl\u00e1n\u00ed obdr\u017e\u00edte potvrzen\u00ed na e-mail.<\/p>\n<\/details>\n\n

\n 2. Jak\u00e9 platebn\u00ed metody p\u0159ij\u00edm\u00e1te?<\/summary>\n

Platba prob\u00edh\u00e1 p\u0159evodem na \u00fa\u010det (pro usnadn\u011bn\u00ed zas\u00edl\u00e1me i QR k\u00f3d).<\/p>\n<\/details>\n\n

\n 3. Jak dlouho trv\u00e1 doru\u010den\u00ed?<\/summary>\n

Pokud objedn\u00e1v\u00e1te aktu\u00e1ln\u00ed krabi\u010dku, odes\u00edl\u00e1me v\u0161echny objedn\u00e1vky (odeslan\u00e9 do 25. dne m\u011bs\u00edce) hromadn\u011b prvn\u00ed pracovn\u00ed den n\u00e1sleduj\u00edc\u00edho m\u011bs\u00edce. Pokud objedn\u00e1v\u00e1te ostatn\u00ed krabi\u010dky z e-shopu, odes\u00edl\u00e1me co nejd\u0159\u00edve, zpravidla do t\u00fddne.<\/p>\n<\/details>\n\n

\n 4. Je mo\u017en\u00fd osobn\u00ed odb\u011br?<\/summary>\n

Je mo\u017en\u00e9 zvolit osobn\u00ed odb\u011br v Brn\u011b. Proto\u017ee zat\u00edm zaji\u0161\u0165ujeme odb\u011brov\u00e9 m\u00edsto, na detailech se domluv\u00edme emailem.<\/p>\n<\/details>\n\n

\n 5. Doru\u010dujete i na Slovensko?<\/summary>\n

Ano, doru\u010dujeme i na Slovensko. Sta\u010d\u00ed zvolit jako zemi Slovensko a n\u00e1sledn\u011b m\u016f\u017eete vybrat v\u00fddejn\u00ed m\u00edsta \u010di zaslat p\u0159\u00edmo na adresu.<\/p>\n<\/details>\n\n

\n 6. Mohu vr\u00e1tit nebo vym\u011bnit krabi\u010dku?<\/summary>\n

Samoz\u0159ejm\u011b! M\u00e1te 14 dn\u00ed na vr\u00e1cen\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu. Krabi\u010dka mus\u00ed b\u00fdt v p\u016fvodn\u00edm obalu, nepou\u017eit\u00e1 a kompletn\u00ed. Podrobnosti naleznete pod odkazem \u201eVr\u00e1cen\u00ed zbo\u017e\u00ed\u201c v z\u00e1pat\u00ed na\u0161ich webov\u00fdch str\u00e1nek.<\/p>\n<\/details>\n\n

\n 7. Je krabi\u010dka vhodn\u00e1 i pro m\u00e9 2let\u00e9 d\u00edt\u011b?<\/summary>\n

Na\u0161e kreativn\u00ed krabi\u010dky jsou standartn\u011b ur\u010deny pro d\u011bti od 3 do 7 let. Je tomu tak p\u0159edev\u0161\u00edm kv\u016fli drobn\u00fdm komponent\u016fm v krabi\u010dce, u nich\u017e hroz\u00ed riziko spolknut\u00ed. Pou\u017eit\u00ed krabi\u010dky pro mlad\u0161\u00ed d\u00edt\u011b je tak na Va\u0161em individu\u00e1ln\u00edm posouzen\u00ed. Co se t\u00fd\u010de samotn\u00fdch aktivit, v\u011b\u0159\u00edme, \u017ee budou z\u00e1bavn\u00e9 i pro mlad\u0161\u00ed d\u011bti, jen budou pot\u0159ebovat v\u011bt\u0161\u00ed asistenci rodi\u010d\u016f.<\/p>\n<\/details>\n\n

\n 8. Jak zjist\u00edm, co je v krabi\u010dce obsa\u017eeno?<\/summary>\n

U ka\u017ed\u00e9 krabi\u010dky v e-shopu najdete jej\u00ed podrobn\u00fd popis. Pokud m\u00e1te dal\u0161\u00ed ot\u00e1zky, nev\u00e1hejte se na n\u00e1s obr\u00e1tit.<\/p>\n<\/details>

<\/p>","protected":false},"excerpt":{"rendered":"

FAQ \u2013 \u010casto kladen\u00e9 ot\u00e1zky 1. Jak mohu objednat kreativn\u00ed krabi\u010dku? Objedn\u00e1vka je jednoduch\u00e1! Vyberte si krabi\u010dku v na\u0161em e-shopu, p\u0159idejte ji do ko\u0161\u00edku a klikn\u011bte na \u201ePokra\u010dovat k pokladn\u011b\u201c. N\u00e1sledn\u011b vypl\u0148te sv\u00e9 kontaktn\u00ed \u00fadaje, zvolte zp\u016fsob dopravy a platby a potvr\u010fte objedn\u00e1vku. Po odesl\u00e1n\u00ed obdr\u017e\u00edte potvrzen\u00ed na e-mail. 2. Jak\u00e9 platebn\u00ed metody p\u0159ij\u00edm\u00e1te? Platba … \u010c\u00edst d\u00e1l<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-452","page","type-page","status-publish"],"yoast_head":"\nFAQ - RukaMa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tvorrukama.cz\/?page_id=452\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - RukaMa\" \/>\n<meta property=\"og:description\" content=\"FAQ \u2013 \u010casto kladen\u00e9 ot\u00e1zky 1. Jak mohu objednat kreativn\u00ed krabi\u010dku? Objedn\u00e1vka je jednoduch\u00e1! Vyberte si krabi\u010dku v na\u0161em e-shopu, p\u0159idejte ji do ko\u0161\u00edku a klikn\u011bte na \u201ePokra\u010dovat k pokladn\u011b\u201c. 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